Privacy Policy

1. Introduction

Welcome to Amazon Real Estate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and process your personal data in accordance with the Sri Lankan Personal Data Protection Act, No. 9 of 2022 (PDPA).

2. Scope and Applicability

This policy applies to all visitors, customers, and users of our website and services. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

3. Principles of Data Processing

We process your personal data based on the following principles as mandated by the PDPA:

• Lawfulness, Fairness, and Transparency: We process data lawfully, fairly, and in a transparent manner.
• Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes.
• Data Minimization: We only collect data that is adequate, relevant, and limited to what is necessary.
• Accuracy: We take reasonable steps to ensure data is accurate and kept up to date.
• Storage Limitation: Data is kept only for as long as necessary for the purposes for which it is processed.
• Integrity and Confidentiality: We implement appropriate security measures to protect your data.

4. Information We Collect

We may collect the following categories of personal data:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

5. Purposes of Processing

We use your personal data for the following purposes:

• To provide and manage our real estate services.
• To process your inquiries and transactions.
• To communicate with you regarding your requests or account.
• To improve our website, services, and customer experience.
• To send you marketing communications (only with your explicit consent).
• To comply with legal obligations.

6. Lawful Basis for Processing

We process your personal data based on one or more of the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for a contract we have with you.
• Legal Obligation: Processing is necessary for us to comply with the law.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

7. Data Subject Rights

Under the Sri Lankan PDPA, you have the following rights regarding your personal data:

• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data.
• Right to Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Data Security

We have implemented appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at: